Re: National Express replaces spreadsheets with QlikView for data analysis
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Re: The police force has deployed the advanced analytics to visualize operations data and hain improved insights to guide strategy
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Public sector cuts are making police forces rethink their approaches to fighting crime. Avon and Somerset Constabulary has had to make savings in excess of £60 million since 2010, and has turned to the Qlik Sense analytics platform to mitigate the impact of its reduced budget. "We've had to save a lot of money and we still need to save a lot of money," says head of performance Sean Price. "What this technology yields is that opportunity to be able to do things quite different in the constabulary."
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National Express Coach is using QlikView business intelligence tools to improve fleet management and monitor customer service, replacing legacy spreadsheets systems.
The UK coach operator, which supports 18 million journeys on its network each year, deployed the QlikView Business Discovery platform in August 2013 to provide insight into the 100 million records collected across its operations.
The software has now been rolled out across all departments, providing a number of operational benefits.
For example, it allows the National Express commercial team to examine coach route data more easily, helping to identify the most profitable routes. It also enables the customer services and service delivery teams to analyse customer feedback to target areas for improvement.
“It affords us the flexibility to explore the data in the ways we need to, and allows us to cut through the data to look at statistics for every individual journey, something that wasn’t possible when we relied on basic sprea ...
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